State Farm® Insurance Agent Matt Scarbro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Wolfe
September 25, 2024
"Yes, very professional. They listen to you. They do what you ask and I’m very pleased with the staff at Matt Scarborough’s office."
"Thank you so much Scott! "
Linda Williams
August 27, 2024
"Insurance is something that I don't like dealing with but the admin person for my State Farm agent has been superb in helping me. She worked really hard to get my rates lowered and she was so understanding. I would definitely recommend this agent just because of her. Her name is Leite (not sure I spelled it correctly). Thanks so very much for your help"
"Thank you Linda! I’m glad to hear that Litzy took such great care of you! "
Tom Watson
August 22, 2024
"Excellent customer service--very responsive. I would give Matt very high ratings."
"Thank you very much, Tom! It’s my pleasure."
LeeAnn V
August 21, 2024
"Matt has always been able to assist with the best rates to accommodate for what I was needing."
"Thank you for the great review, LeeAnn! "
Amelia Ramos
July 1, 2024
"Tuve una experiencia muy buena, Litzy, quien me ayudó durante todo el proceso. Desde el primer contacto, el servicio al cliente fue excepcional. Siempre estuvo disponible para responder mis preguntas y ofrecer soluciones adecuadas a mis necesidades."
"Thank you for the great review!"
Lisa Pipkin
December 31, 2023
"I enjoy talking to Matt always able to help me and very nice"
"I enjoy our talks as well! Thank you, Lisa!"
mayra ramos
September 21, 2023
"They are always very informative and willing to help."
"Thank you for the great review! "
Jim Squires
August 22, 2023
"Great rates and excellent customer service! I’ve worked with Matt to insure my small business, home, and three vehicles. I highly recommend him. 💯"
"Jim, thank you for the great review! "
TJ Evans
August 15, 2023
"I have my auto insurance through Matt Scarbro's State Farm Office. I have been assisted by Michael and Ian in setting up the policy and renewing it. Ian and Michael were very professional in assisting me in getting me the appropriate coverage, and explaining the coverages and renewal. There is no other Agency I have dealt with that can match or even come close to the rates I got. And the top notch customer service with Ian and Michael are second to none. Thanks guys! Greatly appreciate your time in ensuring that I got good coverage and the best price!"
"TJ, thank you for such a great review!"
Andrea Bonnette
July 21, 2023
"Ian was very informative and walked me thru the process of changing insurance companies. I felt very satisfied with all of the information I left with. Bonus for me was I had a huge drop in my car insurance premiums! Saved me so much money that I am able to put that money aside for a vacation!! The family is super excited. I felt like I was really cared for. I can't wait to see what this next year brings. I'm sure hoping for more savings!!!"
"Thank you for the great review!"
Anna Bonnette
July 20, 2023
"Ian helped me understand so much about my potential insurance needs. Super nice, patient, and knowledgeable."
"Thank you for the great review Anna!"
Kellie O'Malley
July 19, 2023
"Ian O’Malley’s customer service tops all."
"Thank you Kellie!"
Al G
July 19, 2023
"If i could give them a zero i would ian...is horrible!!! And Matt scarbro seems to dont exist you can never get him on the phone hes either on the phone 24/7 or in meeting"
"Al, it is unfortunate about the experience you had with my agency. I appreciate your feedback you gave when we spoke on the phone yesterday. I will make sure we implement changes to avoid this in the future. I hope you will consider us in the future. "
Jesse Alfaro
May 15, 2023
"After Allstate increased our rates by an outrageous amount, we reached out to Matt Scarbro's team and they were able to reduce our payment by a little more than half of what Allstate was charging and without sacrificing coverage. In fact, we got more coverage. His team was very professional and helpful and quick to get us covered. I highly recommend Matt Scarbro and his team. They'll exceed your expectations like they did ours."
"Thank you for the review Jesse! I am happy that you had such a great experience with our office. "
Eric Ji
April 27, 2023
"Matt is very knowledgeable and helpful figure out the best rate!!!!!"
"Thank you Eric! Welcome to the family!"
Ian O'Malley
April 14, 2023
"Great service, Insurance experts have them do a policy review with you they can help you!"
"Thanks for the great review!"
Kayla Coffey
April 7, 2023
"I’ve been with them for several months. They’ve worked with me. I don’t have any complaints."
"Thank you Kayla! We are happy to have you with us!"
Ray Chu
March 23, 2023
"I just bought new auto and renter’s insurance through Ian O’Malley an agent from the Matt Scarbro Agency. He was polite, highly knowledgeable about the coverage that best fit my auto usage and personal assets but most of all provided me a quote that help me save over $450 every 6 month policy or over $900+ a year. I was well educated on the insurance industry , tricks my previous insurance agency were practicing and what to look out for in the future.. Ian was very thorough, thoughtful, patient and even assisted me canceling both by auto and renter’s insurance and bundling it with State Farm. In the it was a lower cost, while it also provided me higher level of coverage for Uninsured Motorist Injury and Damage. Thanks for your time and sharing your expert knowledge Ian."
"Thank you so much for the rave review! I am proud to know that Ian provided you with such a great experience."
Adrian Martinez
March 17, 2023
"This is the best decision I could have made. I save over 100 dollars and my car insurance and I am currently receiving better coverage. Michael was great in assisting me. Ian was also much help. I highly recommend giving State Farm a call and seeing how much you can save!"
"Adrian, thank you for the stellar review! I am glad Michael and Ian were able to provide such a great experience."
S Kessler
January 13, 2023
"I switched insurance after my rate went up inexplicably, tried to contact multiple times to cancel and never received a response."
"Samuel, I apologize you had a poor experience with our office. However, I really appreciate your feedback and will make sure we implement changes going forward."
ursula golden
January 10, 2023
"I had an issue with my policy that was stressing me out and Micheal resolved it in less than 24 hours. He kept me updated on what was going on and I really appreciate that. If you car insurance, ask for Michael."
"Thank you Ursula! I am glad Michael was able to provide such a great experience."
Gerri Hill
December 16, 2022
"I'm new client back with State Farm because I was NOT in good hands with Allstate!! My new agent Michael Adams has been Awesome in getting me all set with all my paperwork and making sure I'm covered. I live a hectic life as a Chef and can barely breathe during the day when everyone else is taking care of personal needs. I barely see the light of day. Michael has gone above and beyond in even getting my old info for the so called Good hands insurance, about my last accident where I was in a hit and run, and was never taken care of. But to go above and beyond let's me know I am back with the right insurance company . Thank you again Michael Adams with the Matt Scarbro group."
"Thank you so much Gerri!"
Ricardo3rdcoast Vieyra
December 13, 2022
"Michael Adams great guy helped me WITH a smooth changed over from my former insurance company with GREAT SAVINGS N would definitely recommend State Farm to family n friends very friendly and great personality thank YOU MICHAEL Adams and State Farm look forward n keeping you guys on my coverage and big shot out to JAKE!!"
"Ricardo, thank you for such a great review. I’m glad that Michael took great care of you! Welcome to our family!"
Kenneth Kyle
December 13, 2022
"Helpful with everything"
"Thank you Kenneth! We are always here if you need anything."
Danielle M
December 9, 2022
"Ian was great and made it really easy to switch providers. The quote they gave me beat my previous provider (greedy little lizard...) by over a hundred dollars for the same coverage so I was more than happy to make the switch. Thanks!"
"Thank you Danielle! I am so happy that Ian took such great care of you!"